Cancellation and refund policy

No recurring charge. Payments are not refundable, with three exceptions.

Cancellation

There is nothing to cancel. ChatPPT is a one-time payment of ₹99 for 30 days — not a recurring subscription mandate. No mandate is created, no payment details are stored, and nothing is ever automatically debited. If you do nothing when the 30 days end, the software simply stops generating and you are charged nothing further.

You may stop using ChatPPT at any time, and uninstall it in the usual way. Stopping partway through a paid period does not produce a refund of the unused days — see below.

Refunds

ChatPPT is sold on a no-refund basis. Once a payment has activated your subscription, the 30 days are yours to use and the payment is not returnable — including if you change your mind, stop using the software, or no longer have the PC you activated it on. This is a digital product that is delivered in full at the moment of activation.

So please make sure ChatPPT suits you before you pay. It needs Windows, Google Chrome and a ChatGPT account of your own, and what it does is described in full on the Features and How it works pages. If you are unsure whether it will work on your PC, write to profssoftware@gmail.com and ask before paying — we would far rather answer a question than take a payment you did not want.

If something is not working, tell us anyway. We fix problems, and most are resolved quickly.

The exceptions — refunded in full

Three cases are not refunds of a delivered service but corrections of a payment that should never have stood. In each of them you get your money back in full, and the no-refund position above does not apply.

1. Payment taken but nothing activated

This should resolve itself — reopen ChatPPT and it will finish activating. If it does not, contact us: we will either activate your subscription or return the payment, whichever you prefer. A payment that reached us but delivered nothing is always returnable, regardless of how long ago it was.

2. Duplicate payments

If you were charged twice for the same 30-day period, tell us and we will return the duplicate in full.

3. A subscription we end ourselves

If we suspend or end a subscription without cause, we return the unused portion of the period. See clause 13 of the Terms.

How to request a refund

Email profssoftware@gmail.com with your User ID, the date and amount of the payment, and what went wrong. We answer within one working day. Approved refunds are initiated within 2 business days of being agreed.

How the money comes back

It returns to the account or instrument you paid from — we cannot send it anywhere else. Once initiated, Razorpay and your bank typically take 5–7 business days for it to appear on your statement.

Failed and cancelled payments

A payment that fails, is cancelled or is abandoned activates nothing and is not a charge. If your bank shows an amount held against such an attempt, it is released automatically. If a held amount has not been released after 5–7 business days, contact us with the reference and we will help you trace it.

Contact

profssoftware@gmail.com · +91 84014 65219 · Monday to Friday, 10:00 – 18:00 IST

Last updated 29 August 2026.